Comments on the Internet Banking |
| "Business" narrates
bank representatives' comments on Internet banking in Ukraine. |
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Volodymyr
Hiris, deputy director of the VaBank:
|
| --The
Internet Banking idea is
a part of the Banking
self-service project. The banking machine is a good example. In fact, Ukrainians
seem to getting used to that. Many foreign banks have 24-hour self-service
rooms, where the clients can do all the necessary banking transactions on
their own: receive cash, make a deposit, wire transfer, exchange money,
etc. |
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|
Evheniy
Plotytsya, the deputy director
of the department of the non-trade operations and payment cards at the "Aval'"
bank: |
| --Investor thinks,
"Ok, I am going to invest $1,5 million in the bank
to facilitate the setting up of the payment transaction service. The electronic
stores that employ the service will draw $20 million investment and in the
long run it will bring me 30% of the annual profit". Sounds like a pretty
good deal. And I'll be frank with you-it works. Funds have come to cover
these projects. Then, when one goes shopping on the I-net and sees the well-known
bank providing the payment services for the electronic store, he can at
least be sure that the store really exists! Therefore, the electronic stores
are willing to cooperate with the banks. However, there are many scam e-stores.
These sites abound the Internet. If the client wants to check the e-store's
credibility, banks must offer this service. |
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David
Clive, board member of the
"Raiffaizenbank-Ukraine": |
--I am positive that Internet will become the major way of the bank-client
communication in the future. But the safety issue is the main Internet's drawback.
Just recently in one of the major English banks clients had access to the other
clients' account information. As long as we can't be 100% sure about the project's
safety, we cannot be offering this service. We realize that Internet is where
the electronic thefts occur. Internet banking suits retail banks better than big
banks that serve corporate clients. Therefore, we do not rush with the Home banking
system. We'll offer this service as soon as the corporate clients show the demand.
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